FAQ & Help
Help with the 3D scan
for your 3D figurine
3D figures are not waterproof.
If 3D figures are permanently exposed to sunlight, color changes can occur.
Always keep 3D figurines dry and clean them carefully.
Your personal style defines your look – and will be represented in your 3D-figurine as well. A particularly good and appealing result can be achieved through colorful clothing.
Combine your favorite jeans with a fancy sweater, casual shirt or a pretty top. Basically, all textiles with coarse texture and prints are perfect. Do you love accessories, such as colorful hats, caps, glasses, scarves or huge bags? Bring these with you! Such garments spice up every look and are a real eye-catcher. Does your hobby make a huge part of your life? Express yourself and take your skateboard, snowboard, instrument, sport outfit, etc. with you!
By the way, you can change your clothes, put on make-up here if you do not have enough time at home. Remember: The more facets your clothes have, the more beautiful your personal 3D figurine will be.
YOUR PHOTO POSE
Our team is by your side and offerss professional support for posing for your 3D-figure. Do you have an interesting hobby or a great job? Present yourself! With a few props, posturing becomes a lot easier.
You are also welcomed to bring along a few pictures of poses that you like most or let yourself be inspired by the models in our gallery. Afterwards we will look together at what is technically possible and then put you in the spotlight.
We want you to feel comfortable and enjoy your 3D shooting experience to the fullest so that we can meet every need. You should take into account that the appointment will take 30 minutes of your time.
If possible, do not wear highly reflective clothing made of silk, paint, latex, polished leather or transparent materials. Extremely fine textiles, such as chiffon or tulle, are also unsuitable. These surfaces can limit the capture capacity of the sensors of the cameras during the shooting.
Please note that in such cases additional costs for 3D post-modeling may be withdrawn.
We are happy to answer any of your questions personally and assist you with advice. We are looking forward to your visit!
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